All items are normally shipped within 2 business days after the payment is received. Please note that we do not ship on weekends, or national holidays. If you make a payment by eCheck, it may take longer since it has to clear your bank first before the order is processed. We may ship your package using a different shipping carrier at our discretion with the same shipping speed. For example, if you select UPS Ground, we may ship your order by FedEx Ground. If you have a PO Box as a shipping address, please be sure to select a shipping method offered by US Postal Service, as UPS/FedEx do not ship to a PO Box. Otherwise, your order may be put on hold until we receive a physical address from you. Once you complete the checkout, you will not be able change or add any items to the order.
We will only ship your order to the address that we received from . We will not change the shipping address for any reason.
When will my order be processed?
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The cutoff for all orders is 8 AM Pacific Time every weekday. Orders received after 8 AM Monday-Thursday are processed on the following day, and orders received after 8 AM Friday and over the weekend are processed Monday. Any e-mail correspondence after 5 PM Friday will not be answered until at least the following Monday. Upon shipment a tracking number will be sent to the email address registered to your account (not through your messaging system). Please check your spam folders to make sure that it was not inappropriately deleted and make sure your inbox is not full.
How long will it take for my order to get to me after it ships?
It depends on where you are located. All items are normally shipped within TWO business days after the payment is received. Once the order is shipped, please refer to the transit map below for FedEx delivery times from our location. Keep in mind that weekends and holidays do not count as a business day.
Please note that we do not ship on weekends, or national holidays.
Have questions? Feel free to contact us.
Our office hour is Mon.-Fri. 9:30 am- 5:00 pm PST
International buyers please use the shipping calculator to check the shipping & handling costs before you place an order. Import duties, taxes and customs charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Many items we carry may be considered as weapons. Please check with the import laws in your country before placing an order, as the customs in your country may deny entry or confiscate of the package. In these cases, we can issue a refund of the item cost only if the package is returned to us. The original shipping costs are non-refundable.
All international buyers outside of the United States must agree to make a payment through PayPal if you wish to purchase the item. Credit cards issued by a non-US bank are not accepted.
Available International Shipping Methods
USPS First Class International
Cheapest method for packages less than 24 inches in length, NO TRACKING OPTION available, no delivery time commitment, can take as long as 2 months for delivery.
USPS Priority Mail International
Usually takes 2 to 3 weeks for delivery, tracking service available.
FedEx International Economy
Fastest method of shipment, usually takes up to 1 week for delivery depending on customs, tracking service available. (For this method of shipment, please select UPS Worldwide Expedited during checkout.)