Dec 22, 2013 07:56:30 PST
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New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's listing
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Firefly Buys Online
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the Buy It Now button at the top of this listing to proceed with the checkout and payment process. On the following screen, you will be asked to Commit to the Purchase. After doing so, will allow you to either Pay Now or to buy additional items to get combined shipping.
You have 7 days from the end of the first purchase to add additional items to your
order. All of your purchases will be consolidated into one checkout! Please be sure to wait to pay for your items until they are all committed as we are unable to consolidate an order after payment.
Your order will be shipped within 1 business day after payment has cleared. Orders are not usually processed for shipment on weekends and holidays.
We accept PayPal payments, Mastercard, Visa, Discover Card and American Express for all goods. If you need your item fast, please note that eChecks via PayPal take approximately four business days to clear. To keep our prices low for all of our customers, we do have to take a few steps to reduce fraud (as the cost of fraud has to be added into our prices). Because of this, we reserve the right to refund rather than ship certain orders for reasons including feedback scores and/or lack of a confirmed address via PayPal.
Your item will be professionally & carefully packed and shipped in a timely manner. Most orders placed before 2pm with cleared payment are shipped the very next business day! Orders are not processed for shipment on weekends or holidays.
Domestic (USA) Shipping: All domestic shipments include tracking numbers and delivery confirmation at no extra charge, which you will receive via email as soon as the item is shipped.
Neither UPS nor FedEx delivers to PO Boxes or APO/FPO addresses. Please select an USPS option if you need it shipped to one of the above.
For shipments to Alaska and Hawaii, the shipping rate will range from $5.49 per order plus $2.99 per pound for economy shipping to $7.99 per order plus $3.29 per pound for expedited shipping.
For shipments to US Protectorates, the shipping rate will range from $5.99 per order plus $2.99 per pound for standard shipping to $7.99 per order plus $3.29 per pound for expedited shipping.
For shipments to APO/FPO/DPO addresses, the shipping rate will range from $6.99 per order plus $2.29 per pound for standard shipping to $7.99 per order plus $2.79 per pound for expedited shipping.
Please verify your shipping rate before shipping so there are no surprises during checkout.
Combined or Multiple Purchases: When purchasing from Firefly Buys, all economy and standard shipping orders are a flat cost, so you can add as many things as you want for the same low rate! For expedited and one-day options, the rate is not discounted. Please be sure to pay for all items at one time to receive the discounted rate for economy and standard orders.
International Shipping: We are pleased to announce that we now ship worldwide (with a few exceptions)! Shipping from the US isn't inexpensive, but we hope that we will be able to service the international community with the same level of service our current customer base has come to know and expect.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Also, it is illegal to falsify customs declarations or mark an item as a "gift" in order to avoid customs fees. If a buyer asks us to commit customs fraud, we are asked to report this to .
Return Policy: We typically purchase our products from national retailers and all items are new unless stated otherwise. Although it is infrequent, we understand that items may be defective when we purchase them. Any item found to be defective when received must be returned to us within 30 days of confirmed delivery or receipt. Once the item has been delivered back to us and quickly reviewed by our technical team to validate the claim, your payment will be refunded or the item replaced (at our discretion).
If the item is materially different than described in the listing (which is extremely rare, but can potentially happen in any environment), the item must be returned to us within 30 days of confirmed delivery or receipt. Once the item has been delivered back to us, your payment will be refunded.
Returns are accepted for any other reason within 30 days of confirmed delivery or receipt. Items must be returned in new and saleable condition (unopened package and undamaged). Sorry, opened items cannot be accepted.
Please note that for all returns or exchanges, the buyer is responsible for return shipping costs.
Feedback: We are very proud of our feedback rating and strive to earn it with every transaction. For that reason, we greatly appreciate when our customers spend the time to give us a positive rating. In exchange, we absolutely commit to providing positive feedback in return. If you have provided positive feedback and haven't seen any in return within 48 hours, please feel free to let us know and we will rectify the situation immediately.
Final Thoughts: Don't forget to stop by regularly as we are constantly adding new products, special offers and unbeatable deals to our listings!